Your Data and Privacy Rights in Indianapolis, IN

Last updated: October 2026

When you contact Indiana Pest Solutions, we may collect your name, phone number, email address, and the address where you need service. If you request an appointment, we may also record your preferred date and time, the pest issue you describe, access instructions, and other details that help us plan a visit.

Information you send through a website form, by email, or during a phone call may be kept with your service records. If you pay for service, payment details may be handled by a payment processor; we do not need to keep full payment card numbers in our own records.

Our website may collect basic technical information, such as browser type, pages viewed, and general site activity, through analytics tools. This helps us understand how visitors use the site. Please avoid sending sensitive personal details through a website form.

Indiana Pest Solutions may rely on third-party services in categories such as appointment scheduling, payment processing, and website analytics. These providers may receive information needed to perform their role, such as contact details for a booking or transaction information needed to process a payment. Analytics tools may receive basic information about visits to our website.

Each provider sets its own privacy practices and may describe how it collects, uses, and protects information in its own privacy policy. We encourage you to review those policies when using a linked service or completing a transaction through an outside tool. Their practices are not controlled by this policy.

We do not identify a specific vendor here because the tools we use may change. We seek to limit shared information to what is reasonably needed for the service. If you have a question about a particular interaction with an outside scheduling, payment, or analytics service, contact us using the details in the rights and contact section.

Indiana Pest Solutions keeps personal information for as long as it is reasonably needed for the purpose it was collected. Service records may be retained to document work performed, respond to questions, support applicable warranty matters, and meet legal or regulatory recordkeeping requirements. The time needed can vary depending on the type of service and the requirements that apply.

We generally keep form submissions while we respond to the request and address any related follow-up. If a submission becomes part of a service record, it may be kept with that record for the relevant retention period. Website analytics information may be retained according to the settings and practices of the tools involved.

You may ask us to delete personal information. We will review the request and remove information when appropriate, subject to records we need to keep for service, legal, compliance, or other permitted business purposes. We may retain limited information to document that a request was handled.